Protecting yourself from fraud online

Alert message sent 26/11/2020 18:03:00

Information sent on behalf of Cheshire Constabulary


Dear Resident,

To protect yourself from falling victim to online shopping or auction fraud, remember the following:

Choosing where you shop: If you’re making a purchase from a website or person you don’t know and trust, carry out some research first. Look online for reviews of the website or person you’re buying from. If you’re purchasing an item from an online marketplace, you can view the seller’s feedback history before going ahead with the purchase.

Payment method: Use a payment method that offers buyer protection, such as a credit card if you have one, as most major credit card providers will help you get your money back if the item is faulty or damaged, or if it never arrives.

Staying secure online: Use a strong, separate password for your email account. Criminals can use your email to access other online accounts, such as those you use for online shopping. You should also enable two-factor authentication (2FA), where possible, which gives your online account additional protection by double checking that you really are the person you claim to be, when logging in. For further information about how to stay secure online, visit www.cyberaware.gov.uk.

Watch out for phishing emails or texts: Some of the emails or texts you receive about amazing offers may contain links to fake websites. If you’re unsure, don't use the link and visit the website directly instead. If you receive an email you’re not quite sure about, you can report it by forwarding the email to the Suspicious Email Reporting Service at report@phishing.gov.uk. You can report suspicious texts you have received by forwarding the original message to 7726, which spells SPAM on your keypad.

When things go wrong: Anyone can fall victim to fraud. If you think you’ve been a victim of fraud, contact your bank immediately and report it to Action Fraud online at actionfraud.police.uk or by calling 0300 123 2040.
Message sent by
Alison Weston (Police, Chester PCSO, Newton)

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