social service contact

Alert message sent 25/04/2020 12:17:00

Information sent on behalf of Cheshire Constabulary


General information: Telephone calls from Adult Social Care
As a result of the current covid 19 crisis Halton social work staff may making contact with the general public following referrals from a range of possible sources including hospitals, care providers, family, or self-referrals. In an effort to avoid the unnecessary contact between people that may place the public at risk of infection,  Social care staff may contact family members or other informal carers to gain an understanding of someone’s history, background and their current needs and to undertake assessments over the phone. These calls may involve discussing highly sensitive and personal data and information. The following Halton Borough Council published numbers can be used to verify the identity of the staff who have made contact with people for these purposes.
HBC Contact Centre number:  0303 333 4300
Adult Social Care enquiries please phone 0151 907 8306
You will not be asked for your bank account or bank card details.
If you receive an unexpected call from anybody asking for your bank details, ask them for their name and the name of the organisation they work for and tell them that you will call them back. Look up the organisation they claim to be from in the Phone Book, or by typing their website address online, and phone the organisation to make sure it was a genuine call. Do not phone the organisation on the number the caller has given.

kind regards
PCSO 21122 Maggie Sumner
Widnes Police station
 
 
Message sent by
Margaret Sumner (Police, PCSO, Widnes LPU)

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